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How do I reserve a seat at Circus Poker?
Enter theAgenda of one of our Circus Poker establishments (e.g. Namur) then click on the event for which you wish to reserve a place. On the event details page, click on the green "Add to basket" button . To view your basket, click directly on the 'View basket' button in the pop-up window that appears, or later via the button with the shopping trolley at the top right of your screen. Check the contents of your order and then click on the "ORDER" button. Then fill in/check your personal billing
How do I find my login and/or password?
When entering your login and password, click on the "Forgotten" link. Then enter your e-mail address in the next field and click on "SUBMIT". Then check your mailbox and click on the link in the mail sent by Circus Poker. If the link does not work, copy it into your browser window. This link leads to a page allowing you to change your password. On the new page, fill in the required fields and confirm your new password. All that's left to do is log in with your new details.
How do I use a promotional code?
Have you received a promotional code allowing you to get a discount on one of your orders? Enter the code in the "Promotional code" field during checkout and click on "CONFIRM". The discount will be deducted automatically from your order total.
What payment methods are accepted?
Thanks to our Ingenico payment platform, you can choose between several payment methods: BANCONTACT Enter your card number and expiry date (format: 02/26 = February 2026) then click on "Pay" and follow your bank's instructions. BANK CARDS (VISA DEBIT, AMERICAN EXPRESS) Enter the card number, expiry date (format: 02/26 = February 2026) and the CVC/CVV code on the back of your card. Add the cardholder's name and your billing address, then click "Pay" and follow your bank's instructions. OTHER
Can I modify a command?
An order can be modified at any time during the order process as long as payment has not been finalised. To do so, click on the "MODIFY ORDER" button to return to the shopping basket stage. Once the order has been paid for using a valid payment method, it can no longer be modified. In the event of a problem, please contact the establishment concerned by the tournament via the dedicated "Contact" page.
How do I order for a friend?
To get started, make sure you've added your friend's details to the ' My Players ' section of your account. To do this, click on the "Add a new player" link and fill in all the mandatory fields (*). You can also add your friend directly in the shopping basket. In the shopping basket, enter the number of seats required in the "Quantity" field. Then select the number of friends corresponding to the number of seats you require from the drop-down list. Continue the ordering process as normal.
