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Why should I create an account?
Creating an account is essential to be able to place an order and therefore reserve a seat for a Circus Poker tournament. Creating an account will also allow you to consult the history of all your orders, activate promotional codes, modify your contact details, order seats for your friends and keep up to date with all Circus Poker news.
How can I be sure that my order has been taken into account?
At the end of your order, if the payment has been carried out correctly, you will receive a confirmation e-mail. If not, check your spam folder. Don't forget to show your identity card at the entrance to the venue to justify your place in the tournament. You can also use the confirmation e-mail.
How can I change/update my personal information?
You can access and modify your personal data at any time in your customer area by clicking on the links: " My addresses ", " Modify my account " and "Change my password".
Can I cancel an order?
An order can be cancelled at any time during the order process as long as payment has not been finalised. To do so, go to the " My orders " section of your account. There you will find all your orders, identified by a number and a status. Orders with a Pending status can be cancelled by clicking on the 3 dots at the top right and then "Cancel order". Once the order has been paid for using a valid payment method, it can no longer be cancelled via the site. In the event of a problem, please
How do I order for a friend?
To get started, make sure you've added your friend's details to the ' My Players ' section of your account. To do this, click on the "Add a new player" link and fill in all the mandatory fields (*). You can also add your friend directly in the shopping basket. In the shopping basket, enter the number of seats required in the "Quantity" field. Then select the number of friends corresponding to the number of seats you require from the drop-down list. Continue the ordering process as normal.
