Can I cancel an order?
An order can be cancelled at any time during the order process as long as payment has not been finalised. To do so, go to the " My orders " section of your account. There you will find all your orders, identified by a number and a status. Orders with a Pending status can be cancelled by clicking on the 3 dots at the top right and then "Cancel order". Once the order has been paid for using a valid payment method, it can no longer be cancelled via the site. In the event of a problem, please
