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Can I cancel an order?
An order can be cancelled at any time during the order process as long as payment has not been finalised. To do so, go to the " My orders " section of your account. There you will find all your orders, identified by a number and a status. Orders with a Pending status can be cancelled by clicking on the 3 dots at the top right and then "Cancel order". Once the order has been paid for using a valid payment method, it can no longer be cancelled via the site. In the event of a problem, please
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allocation : they lose their right to this specific prize. the ticket is automatically awarded to the next player in the ranking who meets this condition. This process is repeated until an eligible player is identified. A player can only win one ticket.
