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Can I cancel an order?
An order can be cancelled at any time during the order process as long as payment has not been finalised. To do so, go to the " My orders " section of your account. There you will find all your orders, identified by a number and a status. Orders with a Pending status can be cancelled by clicking on the 3 dots at the top right and then "Cancel order". Once the order has been paid for using a valid payment method, it can no longer be cancelled via the site. In the event of a problem, please
How soon can I cancel my order and request a refund?
An order may be cancelled by contacting the establishment concerned up to 24 hours before the start of the tournament. Refunds will be made within 7 working days of the request and processing fees may apply.
